Workers’ Compensation Claims in Australia: Eligibility & Steps Workplace injuries or illnesses can disrupt your life and income. Australia’s workers’ compensation schemes provide weekly payments, medical treatment covers and rehabilitation support. Follow these five steps to secure your entitlements. 1. Confirm Eligibility & Coverage Most employers must hold workers’ compensation insurance. Check you were on the job at the time of injury or illness, and that your employer is registered with the state/territory insurer (e.g., WorkCover NSW, WorkSafe VIC). 2. Report the Injury to Your Employer Notify your supervisor or HR team as soon as possible—ideally within 24–48 hours. Provide details of what happened and how it affects you. A written “Incident Report” or “Injury Report” is often required. 3. Complete & Lodge the Claim Form Fill out the official workers’ compensation claim form provided by your employer or insurer. Include: Your personal and empl...